Get help.
Two paths, depending on what you need. The fast path is self-serve: search the docs, or just ask your agent — it can read the docs and even file a support request for you without leaving the chat. When you need a person, email the team or join the community. We'll always tell you which channels reach a human.
The agent can do this for you.
If you're already working with an agent connected to Superjolt, just ask it to contact support. It sends your message to a real person on the team — with the right account context attached — and points you to the community for a faster answer. You stay in the conversation; the team replies by email.
Where to go.
Search the docs, billing FAQ, and troubleshooting guide — your agent can read these without leaving the chat.
Email a real person on the Superjolt team. Best-effort reply within about one business day.
Ask the community for fast, peer help and follow along as we build in the open.
Email support is best-effort — we aim to reply within about one business day. For an instant answer, the docs and the community are usually faster.
Specialised contacts.
- General enquiries [email protected]
- Security / vulnerability reports [email protected]
- Privacy / data requests [email protected]
- Abuse reports [email protected]
- Press / media [email protected]
Not sure where to send it? Email [email protected] or read the docs first.